Sterling Home Extensions (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website sterlinghomeextensions.homes.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you fill out forms on our website, including contact or free estimate forms, we may collect:

• Full name
• Phone number
• Email address
• Property address
• Project or service details

Non-Personal Information

We may automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Pages visited on our website
• General website usage data

2. How We Use Your Information

We may use your information to:

• Respond to your inquiries
• Provide estimates and requested services
• Communicate regarding your project or request
• Improve our website and business operations
• Maintain website security and functionality

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information only when necessary:

• With service providers who support our website or business operations
• To comply with legal obligations, court orders, or law enforcement requests
• To protect our rights, safety, property, or legal interests

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, understand website traffic, and enhance website performance. You may disable cookies through your browser settings, although some website features may not function properly.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your state of residence, including California, you may have certain privacy rights under applicable U.S. laws, such as the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights may include the right to request access to certain personal information we collect, request deletion of personal information, and request correction of inaccurate information, subject to legal exceptions.

To exercise any applicable privacy rights, please contact us using the contact information listed below.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies separately.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: